Service Administrator Assistant – SA
Full Time | Adelaide, SA
AJ Baker & Sons Pty Ltd is looking for an enthusiastic, reliable and organised Service Administrator Assistant to join our Adelaide Service Department on a permanent full-time basis.
This is a varied role combining administration, customer service and service coordination support. You’ll work closely with our Service team and help keep the day-to-day operations of the department running efficiently.
The position would suit someone with solid administration or customer service experience who enjoys working in a busy team environment and wants to develop their skills within a service department.
About the role
Your responsibilities will include:
- Receiving and logging customer service calls
- Assisting with scheduling and allocating technicians to service calls and planned maintenance
- Coordinating and following up scheduled maintenance
- Preparing and processing service invoices
- Checking and entering timesheet information
- Preparing and receipting purchase orders
- Maintaining accurate service records and completing general data entry
- Liaising with customers, technicians, suppliers and other departments
- Following up outstanding information and helping progress service jobs
- Providing general administrative support to the Service team
- Assisting with other Service Department duties as required
About you
We’re looking for someone who has:
- Previous administration, customer service or office experience
- Strong communication and interpersonal skills
- Good organisational and time-management skills
- The ability to manage multiple tasks and changing priorities
- Strong attention to detail and accuracy
- Confidence using Microsoft Office
- A positive attitude and willingness to learn
- The ability to work independently and as part of a team
- A full unrestricted driver’s licence
- Permanent rights to work in Australia
Previous service administration, scheduling or coordination experience would be an advantage, but it isn’t essential.
You don’t need to be an experienced Service Coordinator
For this role, attitude and organisation are important.
If you’re dependable, comfortable dealing with customers and technicians, good at keeping track of what needs to happen next and willing to learn, we’d like to hear from you.
For the right person, this is an opportunity to build practical experience across service administration, technician scheduling and coordination while becoming an important part of our Adelaide Service team.
Apply
Apply through SEEK or send your resume and cover letter to jobs@ajbaker.com.au, using Service Admin Assistant as the subject line.
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