Service & Support

AJ Baker & Sons is recognised Australia wide for delivering a superior level of after sales service and support to all its customers. Our technical service and extensive spare parts division operate around the clock with a network of highly qualified personnel to ensure you get the optimum performance out of your refrigeration equipment.

We service a large portion of the industry ranging from small pubs and clubs right up to distribution centres and supermarkets. Most importantly, we maintain the highest standard in after sales service to ensure you are always up and running.

At AJ Baker & Sons we service a number of National clients day in day out. We work with Aldi, Coles, Grill’d, IGA, and Woolworths, to name a few. We have the knowledge, service and support to keep up with the continuing advances in technology these company’s demand.

Advantages of Preventative Maintenance

We also provide preventative maintenance services to lessen the likelihood of it failing. Preventative maintenance is performed while the equipment is still running (so that it does not break down unexpectedly) and it is planned (so that any required resources are available).

The maintenance is scheduled based on a time trigger. A typical example of an assets with a time based preventative maintenance schedule is an air-conditioner which is serviced every year, before summer.

Unplanned, reactive maintenance typically cost three to nine times more than planned maintenance. It has many overhead costs that can be avoided during the planning process, such for example lost production, higher cost for parts and shipping, as well as time lost responding to emergencies' and diagnosing faults while equipment is not working. When maintenance is planned, each of these costs can be reduced.

Equipment can be shut down to coincide with production downtime. Prior to the shutdown, any required parts, supplies and personnel can be gathered to minimize the time taken for a repair. These measures decrease the total cost of the maintenance. Safety is also improved because equipment breaks down less often than in less complex strategies.

During preventative maintenance the following tasks and inspections can be carried out:

  • Testing of all equipment for refrigerant leaks
  • Cleaning evaporator and condenser coils
  • Inspecting refrigerant and oil levels
  • Testing safety controls
  • Inspecting cool room and case hardware
  • Flushing out drains

We can customize a maintenance schedule for your store and cost requirements.

If you would like immediate technical or break-down assistance please contact our office in your state click here.

If you have an inquiry regarding equipment breakdown, maintenance or after sales, please fill in the form below:

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