About AJ Baker

 

We at A.J. Baker & Sons are a commercial refrigeration Australian leader with a nationwide presence and almost 90 years of history in supplying quality equipment.

We design, install, service and maintain all types of commercial refrigeration, air conditioning and ventilation systems. We supply, install and service self-contained “plug-in” and “remote” refrigeration cabinets. We are the exclusive national importer for Welbilt-Manitowoc ice machines.

This fourth generation family owned Company was started in 1931. From these early beginnings for both the Company and Refrigeration in general, we at A.J. Baker & Sons have grown to have a strong presence in the industry and to achieve recognition at the forefront of Refrigeration and HVAC disciplines over this long length of time.

Peter Baker is the Chairman of Directors and, with Managing Director Mike Baker, and our other Company Directors Brendan Krummel and Claus Mecklinger, provide the continuity of the successful family philosophy for now and into the future.


Our Vision

We aspire to be the best Company in Australian commercial refrigeration in the long term. We invest in talents from all over the world to develop the culture of refrigeration in our Company, to sustain new technologies and maintain our success. We always strive to achieve new objectives.

We work hard in order to maintain our position at the forefront of new and dynamic technologies such as use of CO2 designs. We are constantly searching for new and creative ways to resolve customers’ challenges. To stand out, we are always willing to adapt, we are fast and flexible when it comes to taking up new challenges.

We believe that the sum of the parts is greater than individual contributions. We work as a team in everything we do and share challenges. We develop solutions together. We have mutual responsibility and support. We ensure that the skills we have are recognized and considered, inside and outside the Company.

Developing positive working business partnerships is a big focus for us as a Company, which has seen us be uniquely in the position of fitting out the same Coles Supermarket in Claremont (WA) three times.

Cementing our national offering has afforded A.J. Baker & Sons blue chip sales and service contacts with major companies such as ALDI, Woolworths, Coles, Cornetts IGA, Liquorland, IGA Distribution/Metcash, Foodworks, First Choice, Spar, Dan Murphy’s, Vintage Cellars, Drakes IGA, BWS and McDonalds, just to name a few. We have the knowledge, service and support to keep up with the continuing advances in technology these Companies demand. All team members of the A.J. Bakers' family are fully committed to providing every business the highest level of service and care that only a family Company can offer.

 

Our Industry

With our national foot print, we have industry experts close to you. Our industry experts cover all aspects you need to take the stress out of your business. We can design, construct, install and provide you with a "turn- key" solution.

We are recognized Australia wide for delivering a superior level of after sales service and support to all our customers. We service a large portion of the industry ranging from small pubs and clubs right up to distribution centres and supermarkets.

We have a fleet of fully equipped installation and service vans, manned by qualified refrigeration and air conditioning tradesmen. Our technical service and extensive spare parts division operate around the clock with a network of highly qualified personnel to ensure you get the optimum performance out of your refrigeration equipment. We maintain the highest standard in after sales service to ensure you are always up and running.

 

Our Milestones

Since 2016 we completed more than 100 Coles’ stores, more than 150 Woolworths’, more than 150 ALDI’s, more than 100 IGA’s, the Johnson Casino Group in Noumea (New Caledonia). All the above projects have been backed by the A.J. Baker & Sons Service Department.

In our 90 years of history the Company has achieved many important milestones. We have been the first local WA Refrigeration Manufacturer, the first local WA Air Conditioning Manufacturer, leaders in Rack Technology for Supermarket applications, first and unique National Importer of Welbilt-Manitowoc Ice Machines, first major importer of pre-assembled self-contained refrigeration display cases into Australia, exclusive importer of Bonnet Neve refrigeration cabinets and compressor rack systems for Australia. Examples of most of these products are on display in our modern showrooms in each state. The Company also has a large Australia wide sales network of dealers who allow deep market penetration and sales support of our plug-in products.

 

Our International Partnerships

A.J. Baker & Sons has a very close business partner in the EPTA Group which has a large percentage of the European market in refrigeration design. EPTA leads the commercial refrigeration sector for Food Retail chains. Based in Milan (Italy), it has 2,500 employees and in 2010 boasted a turnover of over 650 million Euro (approx. 1.1 billion AUD), an annual production capacity of around 100,000 refrigeration case units and a wide commercial network worldwide. Our close business partnership enables innovative engineering solutions and accurate design to be passed onto our key account clients.

We also have a strong partnership with some of the world’s leading European case manufacturer's with a fully integrated structure of suppliers such as Bonnet Neve, Criocabin, Eurocryor, IARP, Tecfrigo and Welbilt-Manitowoc Ice Machines from the US.


Project Programming

Our Specialty: start to finish continuity of projects. If projects can be allocated in advance, clients would have the added advantage of having A.J. Baker & Sons on board from the early stages of the project. Having the refrigeration contractor involved early in the project can benefit all involved with services provided such as:

  • Assist client Project Managers with Project Services Coordination meetings.
  • Provide refrigeration case drainage layouts.
  • Confirm refrigeration requirements with builder at design stage.
  • Procurement of capital equipment for just in time arrival at site.

We recognize that planning is a necessary tool for successful project control. A plan is an objective or target which, to be totally effective, must be kept under continual review. By having close communication with the client/customer, we ensure they are on top of project design changes. Other systems used include computer cost analysis, contract management as well Microsoft Project for Gannt Chart representation and project scheduling.

Our Values

We are an Australian family business with direct involvement by the owners. We set ourselves apart by putting customers first. We aim for the highest quality, flexibility and rapid response. We are constantly improving and developing by building up our branch network to better service our customers. We are guided by the following core values:

  • Excellence
    We strive to excel in everything we do. We aspire to achieve the highest standards of quality, efficiency and productivity in the design of our services and solutions. We are committed to doing it right the first time and take on each challenge as if it were our own, regardless of the demands involved.
  • Sustainability
    We meet the needs of today without compromising tomorrow. We consider the results we obtain in the short, medium and long term in everything we do for our employees, customers and stakeholders in general. We will be environmentally responsible.
  • Innovation
    We will continue to bring to market the most up to date industry technologies. We always look for new solutions in achieving maximum quality. We strive for continuous growth to reinforce our place in the market. We continuously improve productivity of our assets and resources, using them responsibly.
  • Employee Development
    We listen to our employees and treat each other with respect. We are committed to employee training and development. We value diversity in individuals. We will maintain the highest ethical standards.
  • Safety
    We understand the importance to ensure the health and safety of our employees, customers and anyone who could be affected by our activities. We are committed to conduct our work in a safe and proper manner in accordance with current legislation, industry standards and site specific or customer health and safety requirements. We have a full time employee focusing on OH&S issues ensuring all team members within the Company abide by the motto “safety first”.
  • Respect
    We value each person’s contribution and respect our differences. We are fair, transparent and honest in all our interactions in order to build relations of trust. We are concerned about and support each other, respecting our differences and appreciating what we can learn from one another. We will have strong inclusive partnerships with the communities we do business.
  • Customer Service
    We are passionate about building long-term relationships with our customers, with whom we create mutual value and share knowledge. We try hard and work with them to resolve problems. We are committed to delivering excellence in customer satisfaction. We listen to our customers, respecting and responding to their needs fairly. We make it easy for our customers to do business with us. We strive to continue a strong inclusive, transparent relationship with both our manufactures and our customers alike and peruse positive outcomes in our business community.

 

Specialist Engineering and Innovation

We at A.J. Baker & Sons have extensive experience with all major Australian Supermarket Design Briefs, including Transcritical CO₂ Booster Systems, Hybrid R134a/R744 designs and also experience in full liquid recirculation CO₂ Systems. As well as having extensive experience in CO₂, we have many years of experience with standard HFC R404A/R507A and R134a style refrigeration installations.

Having a close affiliation with EPTA, we continue to draw on the expertise of current and innovative engineering design trends used throughout their global network and pass this onto key account clients.

We custom build or import refrigeration compressor rack systems to client specifications used in supermarket applications. We also have extensive experience of converting refrigeration plants from one refrigerant to another especially in regards to piping design and setting up the system to gain the best efficiencies achievable. We also have in-house knowledge and expertise in the building of specific air conditioning and air handling plant for retail applications.

Our in-house drafting team uses the latest PC and plotter equipment utilizing Autocad software to enable us to produce accurate drawings in all formats, from concept to installation.

The department prides itself on being a market leader in all areas of refrigeration and air conditioning drafting and is well positioned to cater for all future drafting needs of the client. We are also investigating other software options such as REVIT, BIM (Building Information Modeling) and other 3D modelling programs, allowing the client to fully visualize the supermarket layout.

As required, we also have outsourcing arrangements for mechanical services drafting requirements.

The Future

Some of the exciting and innovative programs currently being undertaken by A.J. Baker & Sons includes: alternative refrigerants (Co2 and hydrocarbons), transcritical CO2 booster systems, Epta Blue – Closed Water Loop Systems, energy efficient development (recommissioning / EC fans / unloaders), rack technology development, and integrated A/C and refrigeration systems for supermarkets.

As we celebrated our 85th year in the industry in 2016, our commitment and dedication to the industry is truly total.

Our Company philosophy is that of a family-owned business, striving to provide the very best of service and the finest materials and quality of workmanship at a competitive cost.

We trust the information provided helps you to evaluate us as a viable refrigeration and mechanical services contractor and we look forward to being of assistance to you in the future.

 

 

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