We at A.J. Baker & Sons are a commercial refrigeration Australian
leader with a nationwide presence and almost 90 years of history in
supplying quality equipment.
We design, install, service and maintain all types of commercial
refrigeration, air conditioning and ventilation systems. We supply,
install and service self-contained “plug-in” and “remote” refrigeration
cabinets. We are the exclusive national importer for Welbilt-Manitowoc
This fourth generation family owned Company was started in 1931. From
these early beginnings for both the Company and Refrigeration in
general, we at A.J. Baker & Sons have grown to have a strong
presence in the industry and to achieve recognition at the forefront of
Refrigeration and HVAC disciplines over this long length of time.
Peter Baker is the Chairman of Directors and, with Managing Director
Mike Baker, and our other Company Directors Brendan Krummel and Claus
Mecklinger, provide the continuity of the successful family philosophy
for now and into the future.
We aspire to be the best Company in Australian commercial refrigeration
in the long term. We invest in talents from all over the world to
develop the culture of refrigeration in our Company, to sustain new
technologies and maintain our success. We always strive to achieve new
hard in order to maintain our position at the forefront of new and
dynamic technologies such as use of CO2 designs. We are constantly
searching for new and creative ways to resolve customers’ challenges. To
stand out, we are always willing to adapt, we are fast and flexible
when it comes to taking up new challenges.
We believe that the sum of the parts is greater than individual
contributions. We work as a team in everything we do and share
challenges. We develop solutions together. We have mutual responsibility
and support. We ensure that the skills we have are recognized and
considered, inside and outside the Company.
Developing positive working business partnerships is a big focus for us
as a Company, which has seen us be uniquely in the position of fitting
out the same Coles Supermarket in Claremont (WA) three times.
Cementing our national offering has afforded A.J. Baker & Sons blue
chip sales and service contacts with major companies such as ALDI,
Woolworths, Coles, Cornetts IGA, Liquorland, IGA Distribution/Metcash,
Foodworks, First Choice, Spar, Dan Murphy’s, Vintage Cellars, Drakes
IGA, BWS and McDonalds, just to name a few. We have the knowledge, service
and support to keep up with the continuing advances in technology these
Companies demand. All team members of the A.J. Bakers' family are fully
committed to providing every business the highest level of service and
care that only a family Company can offer.
With our national foot print, we have industry experts close to you. Our
industry experts cover all aspects you need to take the stress out of
your business. We can design, construct, install and provide you with a
"turn- key" solution.
We are recognized Australia wide for delivering a superior level of
after sales service and support to all our customers. We service a large
portion of the industry ranging from small pubs and clubs right up to
distribution centres and supermarkets.
We have a fleet of fully equipped installation and service vans, manned
by qualified refrigeration and air conditioning tradesmen. Our technical
service and extensive spare parts division operate around the clock with a network of highly qualified personnel to ensure you get the
optimum performance out of your refrigeration equipment. We maintain the
highest standard in after sales service to ensure you are always up and
Since 2016 we completed more than 100 Coles’ stores, more than 150
Woolworths’, more than 150 ALDI’s, more than 100 IGA’s, the Johnson
Casino Group in Noumea (New Caledonia). All the above projects have been
backed by the A.J. Baker & Sons Service Department.
In our 90 years of history the Company has achieved many important milestones. We
have been the first local WA Refrigeration Manufacturer, the first
local WA Air Conditioning Manufacturer, leaders in Rack Technology
for Supermarket applications, first and unique National Importer of
Welbilt-Manitowoc Ice Machines, first major importer of pre-assembled
self-contained refrigeration display cases into Australia, exclusive
importer of Bonnet Neve refrigeration cabinets and compressor rack
systems for Australia. Examples of most of these products are on display
in our modern showrooms in each state. The Company also has a large
Australia wide sales network of dealers who allow deep market
penetration and sales support of our plug-in products.
Our International Partnerships
A.J. Baker & Sons has a very close business partner in the EPTA Group
which has a large percentage of the European market in refrigeration
design. EPTA leads the commercial refrigeration sector for Food Retail
chains. Based in Milan (Italy), it has 2,500 employees and in 2010
boasted a turnover of over 650 million Euro (approx. 1.1 billion AUD),
an annual production capacity of around 100,000 refrigeration case units
and a wide commercial network worldwide. Our close business partnership
enables innovative engineering solutions and accurate design to be
passed onto our key account clients.
We also have a strong partnership with some of the world’s leading
European case manufacturer's with a fully integrated structure of
suppliers such as Bonnet Neve, Criocabin, Eurocryor, IARP, Tecfrigo and
Welbilt-Manitowoc Ice Machines from the US.
Our Specialty: start to finish continuity of projects. If projects can be allocated in advance, clients would have the added advantage of having A.J. Baker & Sons on board from the early stages of the project. Having the refrigeration contractor involved early in the project can benefit all involved with services provided such as:
- Assist client Project Managers with Project Services Coordination meetings.
- Provide refrigeration case drainage layouts.
- Confirm refrigeration requirements with builder at design stage.
- Procurement of capital equipment for just in time arrival at site.
We recognize that planning is a necessary tool for successful project control. A plan is an objective or target which, to be totally effective, must be kept under continual review. By having close communication with the client/customer, we ensure they are on top of project design changes. Other systems used include computer cost analysis, contract management as well Microsoft Project for Gannt Chart representation and project scheduling.
We are an Australian family business with direct involvement by the
owners. We set ourselves apart by putting customers first. We aim for
the highest quality, flexibility and rapid response. We are constantly
improving and developing by building up our branch network to better
service our customers. We are guided by the following core values:
We strive to excel in everything we do. We aspire to achieve
the highest standards of quality, efficiency and productivity in the
design of our services and solutions. We are committed to doing it right
the first time and take on each challenge as if it were our own,
regardless of the demands involved.
We meet the needs of today without compromising
tomorrow. We consider the results we obtain in the short, medium and
long term in everything we do for our employees, customers and
stakeholders in general. We will be environmentally responsible.
We will continue to bring to market the most up to date
industry technologies. We always look for new solutions in achieving
maximum quality. We strive for continuous growth to reinforce our place
in the market. We continuously improve productivity of our assets and
resources, using them responsibly.
- Employee Development
We listen to our employees and treat each other
with respect. We are committed to employee training and development. We
value diversity in individuals. We will maintain the highest ethical
We understand the importance to ensure the health and safety of
our employees, customers and anyone who could be affected by our
activities. We are committed to conduct our work in a safe and proper
manner in accordance with current legislation, industry standards and
site specific or customer health and safety requirements. We have a full
time employee focusing on OH&S issues ensuring all team members
within the Company abide by the motto “safety first”.
We value each person’s contribution and respect our
differences. We are fair, transparent and honest in all our interactions
in order to build relations of trust. We are concerned about and
support each other, respecting our differences and appreciating what we
can learn from one another. We will have strong inclusive partnerships
with the communities we do business.
- Customer Service
We are passionate about building long-term
relationships with our customers, with whom we create mutual value and
share knowledge. We try hard and work with them to resolve problems. We
are committed to delivering excellence in customer satisfaction. We
listen to our customers, respecting and responding to their needs
fairly. We make it easy for our customers to do business with us. We
strive to continue a strong inclusive, transparent relationship with
both our manufactures and our customers alike and peruse positive
outcomes in our business community.
Specialist Engineering and Innovation
We at A.J. Baker & Sons have extensive experience with all major
Australian Supermarket Design Briefs, including Transcritical CO₂
Booster Systems, Hybrid R134a/R744 designs and also experience in full
liquid recirculation CO₂ Systems. As well as having extensive
experience in CO₂, we have many years of experience with standard HFC
R404A/R507A and R134a style refrigeration installations.
Having a close affiliation with EPTA, we continue to draw on the
expertise of current and innovative engineering design trends used
throughout their global network and pass this onto key account clients.
We custom build or import refrigeration compressor rack systems to
client specifications used in supermarket applications. We also have
extensive experience of converting refrigeration plants from one
refrigerant to another especially in regards to piping design and
setting up the system to gain the best efficiencies achievable. We also
have in-house knowledge and expertise in the building of specific air
conditioning and air handling plant for retail applications.
Our in-house drafting team uses the latest PC and plotter equipment
utilizing Autocad software to enable us to produce accurate drawings in
all formats, from concept to installation.
The department prides itself on being a market leader in all areas of
refrigeration and air conditioning drafting and is well positioned to
cater for all future drafting needs of the client. We are also
investigating other software options such as REVIT, BIM (Building
Information Modeling) and other 3D modelling programs, allowing the
client to fully visualize the supermarket layout.
As required, we also have outsourcing arrangements for mechanical services drafting requirements.
Some of the exciting and innovative programs currently being undertaken
by A.J. Baker & Sons includes: alternative refrigerants (Co2 and
hydrocarbons), transcritical CO2 booster systems, Epta Blue – Closed
Water Loop Systems, energy efficient development (recommissioning / EC
fans / unloaders), rack technology development, and integrated A/C and
refrigeration systems for supermarkets.
As we celebrated our 85th year in the industry in 2016, our commitment and dedication to the industry is truly total.
Our Company philosophy is that of a family-owned business, striving to
provide the very best of service and the finest materials and quality of
workmanship at a competitive cost.
We trust the information provided helps you to evaluate us as a viable
refrigeration and mechanical services contractor and we look forward to
being of assistance to you in the future.