Service & Support

AJ Baker & Sons is recognised Australia-wide for delivering a superior level of after sales service and support to all our customers.

1800 423 626 Available 24/7

Here for you 24/7

Our technical service and extensive spare parts division operate around the clock with a network of highly qualified teams available to ensure you get the optimum performance out of your refrigeration equipment.

We service a large portion of the industry ranging from supermarkets to small pubs and clubs right up to distribution centres while maintaining the highest standard in after sales service to ensure you are always up and running.

At AJ Baker & Sons we service a number of national clients day-in and day-out. We work with IGA, Ritchies, ALDI, Coles and Woolworths, to name a few. We have the knowledge, service and support to keep up with the continuing advances in technology.

For an urgent response please call 1800 423 626

Preventative Maintenance – Advantages

We provide preventative maintenance services to lessen the likelihood of equipment failure.

Maintenance is scheduled based on a time trigger. A typical example of assets with a time based preventative maintenance schedule is an air-conditioner which is serviced every year, before summer.

Unplanned, reactive maintenance typically costs three to nine times more than planned maintenance. It has many overhead costs that can be avoided during the planning process, such for example lost production, higher cost for parts and shipping, as well as time lost responding to emergencies’ and diagnosing faults while equipment is not working. When maintenance is planned, each of these costs can be reduced.

Equipment can be shut down to coincide with production downtime. Prior to the shutdown, any required parts, supplies and personnel can be gathered to minimise the time taken for a repair. These measures decrease the total cost of the maintenance.

Safety is also improved because equipment breaks down less often than in less complex strategies.

During preventative maintenance the following tasks and inspections can be carried out:

We can customise a maintenance schedule to suit your store and cost requirements.

If you would like immediate technical or break-down assistance please contact our office in your state here.

If you have an inquiry regarding equipment breakdown, maintenance or after sales, please fill put the form on this page.

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